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Privacy Policy

Last Updated: May 2026

Welcome to Blinkcook.com (“Blinkcook”, “we”, “our”, or “us”).

Blinkcook is a domestic staffing sourcing and matching assistance platform that helps connect customers with:

  • Cooks

  • Maids

  • Babysitters

  • Home Nurses

  • Caretakers

  • Domestic Helpers

  • Related household staffing services

This Privacy Policy explains how Blinkcook collects, uses, stores, processes, shares, and protects your information when you:

  • visit Blinkcook.com,

  • register for services,

  • communicate with our team,

  • submit forms,

  • interact over WhatsApp, calls, or email,

  • or use any Blinkcook services.

By using Blinkcook services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

A. Customer Information

We may collect:

  • Full name

  • Mobile number

  • Email address

  • Residential address

  • City and locality

  • Service requirements

  • Salary expectations

  • Family details relevant to staffing requirements

  • Work timing preferences

  • Booking history

  • Payment information

  • Communication records

B. Candidate Information

For cooks, maids, babysitters, home nurses, caretakers, and domestic workers, we may collect:

  • Full name

  • Mobile number

  • Address

  • Aadhaar details

  • Age

  • Gender

  • Experience details

  • Work preferences

  • Salary expectations

  • Availability details

  • Profile photographs

  • Police verification details (if applicable)

  • Language preferences

  • Reference information

C. Technical & Usage Information

When users visit Blinkcook.com, we may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Operating system

  • Website activity

  • Cookies

  • Analytics data

  • Referral source

  • Interaction logs

2. How We Use Information

Blinkcook may use collected information for:

  • Candidate sourcing and matching

  • Requirement processing

  • RM (Relationship Manager) coordination

  • Candidate screening

  • Service fulfillment

  • Customer support

  • Payment processing

  • Operational communication

  • WhatsApp/email/call coordination

  • Fraud prevention

  • Internal analytics

  • Legal compliance

  • Platform improvement

  • Dispute resolution

  • Safety and security purposes

3. Nature of Blinkcook Services

Blinkcook acts solely as a sourcing and matching assistance platform.

Blinkcook:

  • coordinates candidate sourcing,

  • facilitates communication,

  • assists with screening,

  • and supports operational matching.

Blinkcook does not guarantee:

  • candidate joining,

  • uninterrupted continuation,

  • long-term retention,

  • or employment finalization.

Final hiring decisions remain solely between:

  • customer,

  • and candidate.

4. Communication Consent

By registering on Blinkcook.com or submitting your information, you consent to receive:

  • Calls

  • WhatsApp messages

  • SMS

  • Emails

  • Candidate coordination messages

  • Operational updates

  • Verification requests

  • Service-related communication

This consent applies even if your number is registered under DND/NCPR, strictly for operational and service-related purposes.

Customers may request promotional communication opt-out by emailing:
support@blinkcook.com

5. Information Sharing

Blinkcook does NOT sell personal customer information.

However, Blinkcook may share limited operational information:

  • between customers and candidates,

  • with operational staff,

  • with payment providers,

  • with service partners,

  • or with legal authorities where required.

Information shared for operational coordination may include:

  • Name

  • Mobile number

  • Locality

  • Timing details

  • Work scope

  • Salary expectations

Such sharing is strictly limited to service fulfillment purposes.

6. Data Security

Blinkcook uses reasonable administrative, operational, and technical safeguards to protect information.

We may use:

  • SSL encryption,

  • restricted access controls,

  • secured databases,

  • and operational monitoring systems.

Sensitive documents including Aadhaar or verification records are accessible only to authorized personnel on a need-to-know basis.

However, no digital platform can guarantee absolute security.

Users share information at their own discretion and risk.

7. Operational Records & Monitoring

Blinkcook may store and maintain:

  • WhatsApp chats,

  • call records,

  • emails,

  • candidate coordination logs,

  • forms,

  • support records,

  • and operational communication history
    for:

  • service quality,

  • operational verification,

  • dispute resolution,

  • fraud prevention,

  • internal review,

  • and legal compliance.

8. Cookies & Analytics

Blinkcook may use:

  • cookies,

  • analytics tools,

  • session tracking,

  • and third-party analytics services
    to:

  • improve website functionality,

  • analyze traffic,

  • optimize performance,

  • and enhance user experience.

Users may disable cookies through browser settings, though some website features may not function properly.

9. Third-Party Services

Blinkcook may use third-party services including:

  • payment gateways,

  • analytics providers,

  • cloud storage providers,

  • CRM tools,

  • communication platforms,

  • and verification tools.

Blinkcook is not responsible for the independent privacy practices of third-party services or websites.

Users are advised to review third-party privacy policies separately.

10. User Responsibilities

Users agree:

  • to provide accurate information,

  • not to misuse candidate/customer information,

  • not to publicly share confidential communication,

  • and not to engage in abusive, threatening, defamatory, or unlawful conduct.

Unauthorized use, distribution, or misuse of candidate/customer information may lead to:

  • account restriction,

  • service termination,

  • and legal action where applicable.

11. Data Retention

Blinkcook may retain:

  • operational records,

  • transaction details,

  • communication logs,

  • verification records,

  • and service history
    for:

  • operational purposes,

  • legal compliance,

  • fraud prevention,

  • accounting,

  • and dispute resolution.

Retention duration may vary depending on operational or legal requirements.

12. User Rights

Users may request:

  • correction of inaccurate information,

  • update of details,

  • or deletion of non-mandatory information,
    subject to:

  • legal obligations,

  • operational requirements,

  • fraud prevention,

  • and active dispute review.

Requests may be submitted to:
support@blinkcook.com

13. Limitation of Liability

Blinkcook shall not be liable for:

  • unauthorized third-party access,

  • candidate/customer misconduct,

  • misuse of shared information,

  • external cyber incidents,

  • or interactions occurring outside the platform.

Users interact and hire candidates at their own discretion and responsibility.

14. Governing Law & Jurisdiction

This Privacy Policy shall be governed by the laws of India.

Any disputes arising under this Privacy Policy shall be subject to the jurisdiction of courts located in Guwahati, Assam, India.

15. Policy Updates

Blinkcook reserves the right to:

  • modify,

  • revise,

  • update,

  • or replace
    this Privacy Policy at any time without prior notice.

Updated policies shall become effective immediately upon publication on Blinkcook.com.

Continued use of Blinkcook services shall constitute acceptance of the updated Privacy Policy.

16. Contact Us

For questions, concerns, or requests related to this Privacy Policy, please contact:

Blinkcook Support
📧 support@blinkcook.com
🌐 https://blinkcook.com