Privacy Policy
Last Updated: May 2026
Welcome to Blinkcook.com (“Blinkcook”, “we”, “our”, or “us”).
Blinkcook is a domestic staffing sourcing and matching assistance platform that helps connect customers with:
Cooks
Maids
Domestic Helpers
Related household staffing services
This Privacy Policy explains how Blinkcook collects, uses, stores, processes, shares, and protects your information when you:
visit Blinkcook.com,
register for services,
communicate with our team,
submit forms,
interact over WhatsApp, calls, or email,
or use any Blinkcook services.
By using Blinkcook services, you agree to the practices described in this Privacy Policy.
Welcome to Blinkcook (“Blinkcook“, “we“, “our“, or “us“).
Blinkcook is an online platform that provides sourcing and matching assistance to help Customers connect with prospective Cooks and Maids for household employment requirements.
Your privacy is important to us. This Privacy Policy explains how Blinkcook collects, uses, stores, processes, shares, protects, and retains personal information when you use our website, communicate with us, purchase our services, submit a hiring requirement, register as a Candidate, or otherwise interact with Blinkcook.
This Privacy Policy forms an integral part of Blinkcook’s:
By accessing Blinkcook, submitting information, registering with us, making a payment, or using any Blinkcook service, you acknowledge that you have read, understood, and agree to this Privacy Policy.
If you do not agree with this Privacy Policy, you should discontinue using Blinkcook’s services.
This Privacy Policy applies to personal information collected through:
This Privacy Policy applies to:
This Privacy Policy does not apply to third-party websites or services that may be linked from Blinkcook’s website. Users should review the privacy policies of those third parties separately.
Unless the context otherwise requires, the following terms shall have the meanings assigned below.
3.1 Blinkcook
“Blinkcook” refers to Blinkcook.com, its proprietors, employees, Relationship Managers (RMs), authorized representatives, affiliates, contractors, and personnel responsible for providing Cook and Maid sourcing and matching assistance services.
3.2 Customer
A “Customer” means any individual, family, organization, company, institution, or other legal entity that uses Blinkcook for hiring a Cook or Maid.
3.3 Candidate
A “Candidate” means an individual who registers with Blinkcook or whose profile is sourced by Blinkcook for potential employment as a Cook or Maid.
3.4 Personal Information
“Personal Information” means any information that identifies or can reasonably identify an individual, including information provided directly by the Customer or Candidate or collected during the provision of Blinkcook’s services.
3.5 Operational Records
“Operational Records” means records generated during the service process, including:
Operational Records are maintained for legitimate business purposes, including customer support, service administration, quality assurance, fraud prevention, dispute resolution, and compliance with applicable law.
3.6 Processing
“Processing” means any operation performed on Personal Information, including collecting, recording, organizing, storing, updating, retrieving, using, sharing, transmitting, retaining, or deleting such information.
Blinkcook collects only the information reasonably necessary to provide its services.
The information collected may vary depending on whether you are a Customer or a Candidate.
4.1 Information Collected from Customers
Blinkcook may collect information including:
4.2 Information Collected from Candidates
Blinkcook may collect information including:
Submission of identity documents or reference information is voluntary unless specifically required for a particular service or legal obligation.
4.3 Payment Information
When Customers purchase Blinkcook services, Blinkcook may collect information relating to:
Blinkcook does not intentionally store complete debit card, credit card, UPI PIN, net banking passwords, or other confidential payment credentials where payments are processed through secure third-party payment providers.
4.4 Communication Information
Blinkcook may collect information exchanged through official communication channels, including:
Such information may be retained as part of Blinkcook’s Operational Records.
4.5 Website Information
When you visit Blinkcook’s website, certain technical information may be collected automatically, including:
This information helps Blinkcook improve website functionality, maintain security, analyze usage trends, and enhance user experience.
Blinkcook collects and processes Personal Information only where reasonably necessary for legitimate business purposes, including:
Blinkcook endeavors to process Personal Information in accordance with applicable Indian laws governing data protection and privacy.
By submitting Personal Information to Blinkcook, the Customer or Candidate acknowledges and agrees that Blinkcook may collect, use, store, process, retain, and share such information as described in this Privacy Policy for the purposes of providing its services.
Where Personal Information relating to another individual is provided to Blinkcook (for example, emergency contact details or references), the person providing such information represents that they are authorized to do so or have obtained the necessary consent, where required by applicable law.
Where consent is required by applicable law, Blinkcook will rely on that consent or another lawful basis before processing Personal Information.
Customers and Candidates are responsible for ensuring that the information they provide to Blinkcook is accurate, complete, and up to date.
Blinkcook may request updated information where reasonably necessary to provide its services.
Providing false, incomplete, or misleading information may affect Blinkcook’s ability to provide services and may result in delays, suspension, or termination of services in accordance with the applicable Terms & Conditions.
Blinkcook uses Personal Information only for legitimate business purposes related to providing its Cook and Maid sourcing and matching assistance services.
Personal Information may be used for purposes including:
Blinkcook processes only the information reasonably necessary for these purposes.
To facilitate Cook and Maid sourcing services, Blinkcook may share limited Personal Information between Customers and Candidates where reasonably necessary.
Depending on the stage of the hiring process, Blinkcook may share information such as:
Customer Information
Candidate Information
Blinkcook determines the sequence, timing, and extent of information shared based on operational requirements.
Information may be shared:
Blinkcook endeavors to share only information reasonably necessary for the hiring process.
Blinkcook employees, Relationship Managers, and authorized representatives may access Personal Information only to the extent reasonably necessary for performing their assigned responsibilities.
Such responsibilities may include:
Blinkcook seeks to limit access to Personal Information based on operational need and business responsibilities.
Blinkcook may use the contact information provided by Customers and Candidates to communicate regarding its services.
Communications may include:
Communications may be sent through:
Where permitted by applicable law, Blinkcook may also send information regarding new services, offers, or promotional campaigns. Customers may opt out of promotional communications at any time, though service-related communications may continue where necessary.
Blinkcook may use payment-related information to:
Payments may be processed through trusted third-party payment service providers.
Blinkcook does not intentionally collect or store sensitive payment credentials such as:
Such information is generally processed directly by the applicable payment provider.
Blinkcook’s website may use cookies and similar technologies to improve website functionality and user experience.
Cookies may be used for purposes including:
Users may choose to disable cookies through their browser settings.
However, disabling cookies may affect certain features or functionality of Blinkcook’s website.
Blinkcook may use website analytics tools to better understand how visitors interact with its website.
Analytics information may include:
This information is generally used in aggregated or de-identified form to:
Blinkcook may engage trusted third-party service providers to support its operations.
These service providers may assist with:
Where Blinkcook shares Personal Information with such service providers, it does so only to the extent reasonably necessary for them to perform services on Blinkcook’s behalf.
Blinkcook expects its service providers to process Personal Information in accordance with applicable law and appropriate confidentiality obligations.
Blinkcook does not sell Personal Information to third parties for monetary consideration.
Blinkcook also does not disclose Personal Information to unrelated third parties for their independent marketing purposes without an appropriate lawful basis or the individual’s consent where required by applicable law.
Information may, however, be shared as described in this Privacy Policy to provide Blinkcook’s services, comply with legal obligations, protect rights, prevent fraud, or facilitate the Customer-Candidate hiring process.
Blinkcook stores Personal Information only to the extent reasonably necessary to provide its Cook and Maid sourcing and matching assistance services and to fulfill its legal and operational obligations.
Personal Information may be stored using:
Blinkcook endeavors to maintain appropriate administrative, technical, and organizational measures to safeguard Personal Information against unauthorized access, alteration, disclosure, or destruction.
Blinkcook recognizes the importance of protecting Personal Information and implements reasonable security measures appropriate to the nature of the information processed.
These measures may include:
Despite these measures, no internet-based service or electronic storage system can be guaranteed to be completely secure.
Accordingly, while Blinkcook takes reasonable steps to protect Personal Information, it cannot guarantee absolute security against unauthorized access, cyber-attacks, data breaches, or other security incidents beyond its reasonable control.
Blinkcook retains Personal Information only for as long as reasonably necessary to:
The retention period may vary depending on:
When Personal Information is no longer reasonably required, Blinkcook may securely delete, anonymize, or otherwise dispose of such information, subject to applicable legal obligations.
Blinkcook maintains Operational Records to support the efficient administration of its services.
Operational Records may include:
Operational Records may be used for purposes including:
Blinkcook may rely upon Operational Records when reviewing complaints, refund requests, or legal matters, subject to applicable law.
Blinkcook may disclose Personal Information where such disclosure is reasonably necessary or required to:
Blinkcook will make reasonable efforts to ensure that such disclosures are limited to the information necessary for the relevant legal purpose, unless otherwise required by law.
Blinkcook may use and retain Personal Information to:
Where reasonably necessary, Blinkcook may cooperate with law enforcement agencies or competent authorities in connection with suspected unlawful activities, subject to applicable law.
If Blinkcook undergoes:
Personal Information may be transferred to the successor entity or acquiring organization as part of the transaction, subject to applicable legal requirements.
Any successor entity shall be expected to continue handling Personal Information in a manner substantially consistent with this Privacy Policy or as otherwise permitted by applicable law.
Blinkcook primarily operates within India.
However, certain technology service providers, cloud hosting providers, communication platforms, analytics providers, or payment service providers used by Blinkcook may process or store Personal Information on servers located outside India.
Where Personal Information is transferred outside India, Blinkcook will endeavor to ensure that such transfers are carried out in accordance with applicable legal requirements and that appropriate contractual, technical, or organizational safeguards are in place, where reasonably practicable.
If Blinkcook becomes aware of a security incident affecting Personal Information, it will take reasonable steps to:
The timing and manner of any notification shall be determined in accordance with applicable legal and regulatory requirements.
Blinkcook respects the privacy rights of Customers and Candidates and endeavors to process Personal Information in accordance with applicable Indian laws.
Subject to applicable law, you may request to:
These rights are subject to applicable legal requirements, contractual obligations, fraud prevention measures, and Blinkcook’s legitimate business interests.
Customers and Candidates may request access to the Personal Information maintained by Blinkcook that relates to them.
Before responding to such requests, Blinkcook may require reasonable verification of the requestor’s identity to protect the privacy and security of Personal Information.
Blinkcook may decline or limit access where permitted or required by applicable law, including where disclosure would:
Blinkcook encourages Customers and Candidates to ensure that the Personal Information they provide remains accurate and up to date.
Where Personal Information is inaccurate, incomplete, or outdated, Customers and Candidates may request that Blinkcook update or correct such information.
Blinkcook may request reasonable supporting documentation before making material corrections where necessary to verify the accuracy of the requested changes.
Customers and Candidates may request deletion of their Personal Information where such deletion is permitted under applicable law.
Upon receiving a valid request, Blinkcook will review whether the requested information may be deleted.
Blinkcook may retain certain Personal Information where retention is reasonably necessary for purposes including:
Where complete deletion is not legally or operationally possible, Blinkcook may retain only the information reasonably necessary for the applicable purpose.
Where Blinkcook processes Personal Information based on your consent, you may withdraw that consent at any time by contacting Blinkcook through its official communication channels.
Withdrawal of consent shall not affect the lawfulness of processing carried out before the withdrawal.
Please note that withdrawal of consent may limit Blinkcook’s ability to provide certain services or complete an active sourcing process where the relevant Personal Information is necessary to perform those services.
From time to time, Blinkcook may send promotional or marketing communications regarding:
Where required by applicable law, such communications will be sent only with the appropriate lawful basis.
Recipients may opt out of receiving promotional communications by:
Even after opting out of marketing communications, Blinkcook may continue sending service-related communications that are necessary to administer bookings, process payments, respond to support requests, or comply with legal obligations.
Blinkcook’s services are intended for individuals who are legally capable of entering into contracts under applicable law.
Blinkcook does not knowingly collect Personal Information directly from children in violation of applicable law.
If Blinkcook becomes aware that Personal Information has been collected from a child in circumstances where such collection is not permitted, Blinkcook will take reasonable steps to delete or otherwise handle such information in accordance with applicable legal requirements.
Parents or legal guardians who believe that a child has provided Personal Information to Blinkcook may contact Blinkcook for assistance.
Blinkcook recognizes that Candidate information is collected primarily for employment matching purposes.
Candidate Personal Information may be processed to:
Candidate information shall not be disclosed beyond what is reasonably necessary for the hiring process, legal compliance, or the purposes described in this Privacy Policy.
Candidates remain responsible for ensuring that the information they provide to Blinkcook is accurate and up to date.
Blinkcook does not make hiring decisions on behalf of Customers or Candidates through fully automated decision-making systems.
While Blinkcook may use software tools to:
the final decisions regarding:
are made through human review and operational processes.
Customers and Candidates who believe that Blinkcook has not handled their Personal Information appropriately may submit a privacy-related complaint through Blinkcook’s official communication channels.
To assist Blinkcook in investigating the matter, the complainant should provide:
Blinkcook will review privacy complaints in good faith and endeavor to respond within a reasonable period, taking into account the complexity of the matter.
In accordance with applicable legal requirements, Blinkcook may designate a Grievance Officer or other authorized representative to address privacy-related concerns.
Privacy-related complaints, requests, or grievances may be submitted through Blinkcook’s official communication channels.
Where applicable, the Grievance Officer shall:
Blinkcook may update the Grievance Officer’s contact details from time to time by publishing the updated information on its website.
Blinkcook may update, revise, amend, or replace this Privacy Policy from time to time to reflect:
The updated Privacy Policy shall become effective upon publication on Blinkcook’s website or on such later date as may be specified.
Customers and Candidates are encouraged to review this Privacy Policy periodically to remain informed about how Blinkcook collects, uses, stores, and protects Personal Information.
Continued use of Blinkcook’s services after the publication of an updated Privacy Policy constitutes acceptance of the revised Privacy Policy.
Blinkcook endeavors to collect, process, store, retain, and protect Personal Information in accordance with applicable laws of India governing privacy and data protection.
Nothing in this Privacy Policy is intended to limit any statutory rights that cannot lawfully be excluded or restricted.
Where any provision of this Privacy Policy conflicts with a mandatory requirement of applicable law, the applicable law shall prevail to the extent of such conflict.
This Privacy Policy shall be governed by and interpreted in accordance with the laws of India.
Any dispute arising out of or relating to this Privacy Policy, the processing of Personal Information, or Blinkcook’s services shall be subject to the exclusive jurisdiction of the competent courts located in Guwahati, Assam, India, unless otherwise required by applicable law.
Nothing in this section shall prevent an individual from exercising any statutory rights available under applicable law.
If any provision of this Privacy Policy is held by a court or competent authority to be invalid, unlawful, or unenforceable, that provision shall be deemed severed only to the extent necessary.
The remaining provisions shall continue in full force and effect to the fullest extent permitted by applicable law.
Any failure or delay by Blinkcook in exercising any right or enforcing any provision of this Privacy Policy shall not constitute a waiver of that right or provision.
A waiver shall be effective only if made expressly in writing by an authorized representative of Blinkcook.
This Privacy Policy, together with Blinkcook’s:
constitutes the complete privacy understanding between Blinkcook and its Customers and Candidates regarding the collection, processing, storage, use, disclosure, and protection of Personal Information.
For the purposes of this Privacy Policy:
Where this Privacy Policy, the Terms & Conditions, and the Refund Policy relate to the same subject matter, they shall be interpreted together so as to give effect to each document wherever reasonably possible.
If there is any inconsistency between this Privacy Policy and the Terms & Conditions regarding the handling of Personal Information, this Privacy Policy shall govern solely with respect to privacy and data processing matters.
If you have any questions, requests, or concerns regarding this Privacy Policy or Blinkcook’s handling of Personal Information, you may contact Blinkcook through its official communication channels.
Blinkcook
Website: https://blinkcook.com
Email: support@blinkcook.com
If Blinkcook appoints a Grievance Officer or updates its contact details, the revised information will be published on Blinkcook’s website.
Customers and Candidates are encouraged to communicate only through Blinkcook’s official communication channels.
By accessing Blinkcook’s website, registering as a Customer or Candidate, submitting Personal Information, making a payment, or using any Blinkcook service, you acknowledge and agree that:
This Privacy Policy is effective from the date stated above and shall remain in force until amended or replaced by Blinkcook.
